Leadership Development (2)


The Challenge: Inefficiencies continue to plague healthcare due to silos that harm morale, financial performance, and patient experience What are silos? Organizational silos are separations based on department, specialization, or location. While it might seem logical to keep teams separate and distinct from each other, the business world has long acknowledged that silos create misunderstanding, inefficiency, and unnecessary...
5 Tactics to Break Down Silos and Support...
Recent Blog Posts
Healthcare Transformation Can’t Wait: 3 Lessons...

The Covid-19 pandemic has exacerbated longstanding challenges with patient care and staff engagement in our industry. As leaders, we must look honestly and humbly...

Dr. Gary Kaplan on the recent Warwick Business...

A new way of working within the healthcare system is possible Our industry grapples with extraordinary challenges today. We see and feel them every day as we...

Systematizing Equity: How Healthcare...

Race, income and other social factors have a profound effect on patient health. A growing wave of research and public awareness is moving healthcare organizations...

Innovation: directed creativity implemented

“At Virginia Mason, our definition of innovation is directed creativity implemented”– Amy Tufano Over the course of a transformation journey, drivers of change...

Daily Management in Healthcare: Embedding...

“The idea is: let’s fix it in the moment.” World-Class Management, a foundational management system and pillar of the Virginia Mason Production System® (VMPS) has...

Respect for People: A Building Block for Engaged...

Virginia Mason’s Respect for People initiative has been a decade-long program designed to sustain a culture of respect across the health system including training...

How Leaders Can Inspire a Culture Shift

An interview with Celeste Derheimer, Senior Partner at Virginia Mason Institute What is the best part of working with a health care team within a lean construct? CD:

Using Leadership Kata to Achieve Key Results in...

Kata, a Japanese word, can be used to describe a routine or pattern of behavior. At Virginia Mason, leadership kata is made up of the daily behaviors and activities...

How Does a Kaizen Promotion Office Support...

At Virginia Mason, the purpose of the Kaizen Promotion Office (KPO) is to accelerate the application and impact of the Virginia Mason Production System (VMPS)...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake Proofing in Ambulatory, Procedural, and ...

Mistake Proofing in Ambulatory, Procedural, and ...

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Mistake Proofing in Ambulatory, Procedural, and Inpatient Care

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Culture of Care

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Bridge to Excellence with Three Rivers Hospital

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...