Strategic Leadership (3)

Three Ways to Achieve a Future of Better Health Care, Lower Costs

As a physician and teacher of lean health care methods and tools, I’m often part of conversations with my peers about where the future of health care is going. Organizations are increasing their focus on patient safety and patient experience. Reimbursement fees and updated safety standards are driving the movement toward safer care, and patients themselves are overtly asking how they can take part in a larger part of the...

Recent Blog Posts

Category

Capturing the Patient Voice

May 02, 2015 | Cathie Furman

What if You Knew Exactly What Your Patients Were Thinking or Feeling? Millions of patients seek medical care in the United States each day. Capturing the stories...

Lean Management | Strategic Leadership | Leadership Development

Are Your Leaders, Doctors and Board Members Aligned With Your Organization’s Mission?

June 13, 2012 | Virginia Mason Institute

“The compact serves to ensure alignment with a shared vision.” – Diane Miller At Virginia Mason, the physician compact has been crucial to the organization’s...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...