Strategic Leadership


Creating a culture of continuous improvement in healthcare requires radical change, starting with the way we lead. However, old habits and lessons learned over many years can be deeply ingrained and create barriers to success. Learn how to unlearn four key obsolete leadership lessons and how to move forward as a leader that enables lasting improvement. Read the full article at NHS Providers
Leadership “Unlearning”: A New Requirement for...
Recent Blog Posts
Dr. Gary Kaplan on the recent Warwick Business...

A new way of working within the healthcare system is possible Our industry grapples with extraordinary challenges today. We see and feel them every day as we...

8 Ways to Ensure Internal Communication Supports...

Communication forms the bedrock of any organization’s culture. In a culture dedicated to improvement, thoughtful communication is of the utmost importance. How an...

Expanding the Virginia Mason Production System to...

The Virginia Mason Health System earned a reputation for quality and safety thanks to our management method, the Virginia Mason Production System® (VMPS®), which...

4 Key Lessons in Healthcare Transformation and...

In 2015, Virginia Mason Institute launched a five-year partnership with five National Health Service trusts in the United Kingdom: Surrey and Sussex Healthcare ...

Vision and Alignment in Healthcare: An...

What drives your teams to provide quality and value to each patient every day? How do you define those responsibilities and translate them to individual...

The Health Care Executive’s Role in Addressing...

I have been a health care leader at Virginia Mason Health System for over 30 years, as well as an executive sensei to other health care organizations. It has been...

Leadership and Improvement During Disruption:...

We are seeing an air of hope as healthcare continues to play a critical public role toward managing the impacts and ongoing challenges of the COVID-19 pandemic. The...

Learning Through Crisis: After Action Review and...

Our healthcare partnerships across the globe have afforded us a broad and relevant perspective on how diverse healthcare systems have responded to the challenges of...

Gain Strategic Alignment on Population Health...

A few years into their transition to a population health model, one of our recent clients – a Midwest healthcare system serving 200,000 people – felt the wheels of...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake Proofing in Ambulatory, Procedural, and ...

Mistake Proofing in Ambulatory, Procedural, and ...

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Mistake Proofing in Ambulatory, Procedural, and Inpatient Care

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Culture of Care

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Bridge to Excellence with Three Rivers Hospital

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...