Strategic Leadership (2)


As CEO of a major health system, I’ve seen value-based care turn the axiom “you get what you pay for” on its head. If you would have asked me whether that adage applied to patient care before I joined Virginia Mason, I would have certainly agreed. But I would’ve been wrong. Here are three of the most surprising lessons I’ve discovered about the real value of sustainable transformation and how you can apply them to your own health...
How to Create a Pathway to Better Patient Care –...
Recent Blog Posts
Bringing Disruptive Innovation to the Front Lines...

Virginia Mason spine surgeon, Rajiv Sethi, MD, speaks about why there should be greater urgency to improve the delivery of health care. The U.S. health care...

Leveraging 3P in Health Care Facility Design

For more than a decade, interactive and intensive improvement meetings — also known as kaizen events — have created a forum to refine and improve the quality,...

Capturing the Patient Voice: Part 2

When patients need a passport In Capturing the Patient Voice – Part 1, we explored how to facilitate greater patient engagement in a health care setting. We also...

How Leaders Can Inspire a Culture Shift

An interview with Celeste Derheimer, Senior Partner at Virginia Mason Institute What is the best part of working with a health care team within a lean construct? CD:

Using Leadership Kata to Achieve Key Results in...

Kata, a Japanese word, can be used to describe a routine or pattern of behavior. At Virginia Mason, leadership kata is made up of the daily behaviors and activities...

Implementing Process Improvement by Focusing on...

Evaluate Your Organization’s Culture Our lean health care experts can assess your organization and help you discover how to accelerate change and attain a...

Using a 3P to Create a Vision and Plan for Better...

How 3Ps enable a new vision to take hold A 3P (Production Preparation Process) workshop is an approach that enables health care teams to create revolutionary...

How Can Lean Improvement Work Engage Staff and...

An interview with Cathie Furman, executive faculty member at Virginia Mason Institute When you’re doing lean work, how do you measure ROI? CF: That’s a question we...

What Is the Cost of Not Having a Strategic...

When you think about costs in health care, what costs do you think are hurting us the most? EN: To me, the cost of a broken care system to patients and families is...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake Proofing in Ambulatory, Procedural, and ...

Mistake Proofing in Ambulatory, Procedural, and ...

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Mistake Proofing in Ambulatory, Procedural, and Inpatient Care

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Culture of Care

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Bridge to Excellence with Three Rivers Hospital

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...