Strategic Leadership (2)
Virginia Mason spine surgeon, Rajiv Sethi, MD, speaks about why there should be greater urgency to improve the delivery of health care. The U.S. health care...
For more than a decade, interactive and intensive improvement meetings — also known as kaizen events — have created a forum to refine and improve the quality,...
When patients need a passport In Capturing the Patient Voice – Part 1, we explored how to facilitate greater patient engagement in a health care setting. We also...
An interview with Celeste Derheimer, Senior Partner at Virginia Mason Institute What is the best part of working with a health care team within a lean construct? CD:
Kata, a Japanese word, can be used to describe a routine or pattern of behavior. At Virginia Mason, leadership kata is made up of the daily behaviors and activities...
Evaluate Your Organization’s Culture Our lean health care experts can assess your organization and help you discover how to accelerate change and attain a...
How 3Ps enable a new vision to take hold A 3P (Production Preparation Process) workshop is an approach that enables health care teams to create revolutionary...
An interview with Cathie Furman, executive faculty member at Virginia Mason Institute When you’re doing lean work, how do you measure ROI? CF: That’s a question we...
When you think about costs in health care, what costs do you think are hurting us the most? EN: To me, the cost of a broken care system to patients and families is...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Why a Midwest Health System Went to Virginia ...
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Why a Midwest Health System Went to Virginia Mason Institute for Help
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...