Primary care physicians work on the frontlines of care delivery where they strive to serve a growing range of patients with increasingly complex needs, often...
For more than a decade, interactive and intensive improvement meetings — also known as kaizen events — have created a forum to refine and improve the quality,...
Why waste elimination is essential to improving health care Waste elimination is essential to the Virginia Mason Production System (VMPS) and lean methodology. The...
Virginia Mason staff members share their experiences implementing the Sepsis Power Hour protocol Sepsis is a factor in one out of every two to three hospital deaths...
Proper flow influences predictable and reliable processes The experience of flow can be found in nature. A river, for example, has movement, a certain pace to it, a...
When patients need a passport In Capturing the Patient Voice – Part 1, we explored how to facilitate greater patient engagement in a health care setting. We also...
An interview with Celeste Derheimer, Senior Partner at Virginia Mason Institute What is the best part of working with a health care team within a lean construct? CD:
Kata, a Japanese word, can be used to describe a routine or pattern of behavior. At Virginia Mason, leadership kata is made up of the daily behaviors and activities...
“Takt” is a German word that means “beat” or “pace.” My foundational understanding of pace takes me back to my early days of studying piano and using the mechanical...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake Proofing in Ambulatory, Procedural, and ...
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Mistake Proofing in Ambulatory, Procedural, and Inpatient Care
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...