What drives your teams to provide quality and value to each patient every day? How do you define those responsibilities and translate them to individual...
Virginia Mason’s Respect for People initiative has been a decade-long program designed to sustain a culture of respect across the health system including training...
I have been a health care leader at Virginia Mason Health System for over 30 years, as well as an executive sensei to other health care organizations. It has been...
We are seeing an air of hope as healthcare continues to play a critical public role toward managing the impacts and ongoing challenges of the COVID-19 pandemic. The...
We are hearing again and again that now is the time to look back to the fundamentals of process improvement as we face ongoing challenges related to COVID-19. Now...
In my work with health care organizations, I’m sometimes asked about the differences between lean and Six Sigma. They’re two different philosophies, but people...
Our healthcare partnerships across the globe have afforded us a broad and relevant perspective on how diverse healthcare systems have responded to the challenges of...
In the COVID-19 pandemic era, healthcare organizations around the world are finding themselves scratching their heads about how to practice continuous improvement,...
Organizations across the NHS have had to make fast and drastic changes in response to COVID-19. Yet two health systems have been particularly effective at adapting...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake Proofing in Ambulatory, Procedural, and ...
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Mistake Proofing in Ambulatory, Procedural, and Inpatient Care
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...