The Covid-19 pandemic has exacerbated longstanding challenges with patient care and staff engagement in our industry. As leaders, we must look honestly and humbly...
A new way of working within the healthcare system is possible Our industry grapples with extraordinary challenges today. We see and feel them every day as we...
Communication forms the bedrock of any organization’s culture. In a culture dedicated to improvement, thoughtful communication is of the utmost importance. How an...
Race, income and other social factors have a profound effect on patient health. A growing wave of research and public awareness is moving healthcare organizations...
The Virginia Mason Health System earned a reputation for quality and safety thanks to our management method, the Virginia Mason Production System® (VMPS®), which...
Burnout continues to be a leading challenge in healthcare. It can jeopardize patient experience and even quality and safety. Research has found that burnout among...
“Our board said that if we cannot ensure safety of our patients we shouldn’t be in business.” – Cathie Furman, RN The course of history for Virginia Mason was...
“At Virginia Mason, our definition of innovation is directed creativity implemented”– Amy Tufano Over the course of a transformation journey, drivers of change...
“The idea is: let’s fix it in the moment.” World-Class Management, a foundational management system and pillar of the Virginia Mason Production System® (VMPS) has...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake Proofing in Ambulatory, Procedural, and ...
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Mistake Proofing in Ambulatory, Procedural, and Inpatient Care
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...