A Message from Our Executive Director, Sarah Patterson You are in our thoughts as we hear about the incredible efforts that are underway in your organizations in...
A few years into their transition to a population health model, one of our recent clients – a Midwest healthcare system serving 200,000 people – felt the wheels of...
A client recently requested our assistance in redefining how facilities are developed within their organization. In sitting down together, their C-suite shared that...
As CEO of a major health system, I’ve seen value-based care turn the axiom “you get what you pay for” on its head. If you would have asked me whether that adage...
I grew up in Seattle, a city known as America’s soccer city, at least according to…well, everyone that lives here. I played through college and have been coaching...
Virginia Mason spine surgeon, Rajiv Sethi, MD, speaks about why there should be greater urgency to improve the delivery of health care. The U.S. health care...
In 1967, renowned management consultant, educator and author, Peter Drucker, wrote that hospitals were the most complex organizations ever created. In the more than...
Understanding the burnout epidemic Provider burnout has reached concerning levels at health systems across the world. When burnout leads to the permanently damaged...
Primary care physicians work on the frontlines of care delivery where they strive to serve a growing range of patients with increasingly complex needs, often...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Why a Midwest Health System Went to Virginia ...
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Why a Midwest Health System Went to Virginia Mason Institute for Help
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...