At Virginia Mason, the purpose of the Kaizen Promotion Office (KPO) is to accelerate the application and impact of the Virginia Mason Production System (VMPS) throughout our organization. The KPO provides the structure and methods to train, monitor, and develop others to lead using VMPS. Through this work, the KPO supports the culture change needed for Virginia Mason to realize its vision to be the quality leader and transform...
How Does a Kaizen Promotion Office Support...
Recent Blog Posts
Implementing Process Improvement by Focusing on...

Evaluate Your Organization’s Culture Our lean health care experts can assess your organization and help you discover how to accelerate change and attain a...

How Eliminating Wasteful Processes Helped a Team...

An interview with Megan McIntyre Why is waste elimination so important to delivering quality care? MM: Waste elimination is essential to the Virginia Mason...

Removing Muda From Daily Work

“Muda” is a Japanese term that, when considered in health care, describes wasteful aspects of processes that add no value for the patient. At Virginia Mason, we use...

Eliminating Waste and Providing Value to Patients...

Virginia Mason has worked with the Dr. Robert Bree Collaborative to provide greater value for patients through the use of evidence-based care bundles, which map out...

Sustaining Improvements to Patient Safety

A couple years ago, we reported on the innovative lean work of Virginia Mason’s VTE Therapeutics Committee and the accomplishments of all the leaders, providers and...

Eliminating Waste to Improve Decontamination and...

An interview with Celeste Derheimer, Senior Partner at Virginia Mason Institute Why is recognizing waste so important to health care? CD: Health care staff often...

5 Ways Patients Can Help Organizations Shape...

An interview with Phil Fergusson, a patient partner at Virginia Mason Phil Fergusson is a volunteer who participates in the Patient-Family Partner Program at...

Using a 3P to Create a Vision and Plan for Better...

How 3Ps enable a new vision to take hold A 3P (Production Preparation Process) workshop is an approach that enables health care teams to create revolutionary...

Four Ways to Improve Financial Capacity in Health...

An interview with Marlon Borbon, partner at Virginia Mason Institute In your work with clients, what do you see as the key to improving financial capacity? MB: I’ve...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake Proofing in Ambulatory, Procedural, and ...

Mistake Proofing in Ambulatory, Procedural, and ...

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Mistake Proofing in Ambulatory, Procedural, and Inpatient Care

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Culture of Care

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Bridge to Excellence with Three Rivers Hospital

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...