An andon — introduced by Toyota and used with great success in manufacturing, health care, retail and other industries—is a tool that signals a person or a team that there’s an abnormality or defect in a process. It can be a visual cue, an auditory cue or a process. It’s one way to gain immediate awareness of a problem and fix it in real time. Preventing defects from reaching the patient At Toyota, the original andon was a cord...
How Can Andons Improve Patient Safety?
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Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

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Culture of Care

Culture of Care

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Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

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Bridge to Excellence with Three Rivers Hospital

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