To be financially viable, a hospital’s operating rooms (ORs) must keep quality and utilization high and expenses low. It’s critical to plan ahead, be prepared, and...
In 2002, at the start of a journey to provide the perfect patient experience, Virginia Mason created the Virginia Mason Production System® (VMPS), a lean management...
We’re hurting people in health care more than we think. Providers and other health care specialists frequently balance the art and the science of medicine. While...
Applying Lean to healthcare The concept of Lean management is often misunderstood when it’s applied to healthcare. For example, some see Lean as a euphemism for...
Creating a culture of continuous improvement in healthcare requires radical change, starting with the way we lead. However, old habits and lessons learned over many...
The Challenge: Inefficiencies continue to plague healthcare due to silos that harm morale, financial performance, and patient experience What are silos? ...
“Heijunka” is a Toyota Production System term defined as production leveling or smoothing. Our experience at Virginia Mason and in our work with health care clients...
Start Your Healthcare Improvement Journey with This Lean Fundamental Imagine a healthcare organization where employees lack the training and tools to be successful...
The Covid-19 pandemic has exacerbated longstanding challenges with patient care and staff engagement in our industry. As leaders, we must look honestly and humbly...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Why a Midwest Health System Went to Virginia ...
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Why a Midwest Health System Went to Virginia Mason Institute for Help
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...