NHS Impact is taking root across the nation’s trusts and practices, with many executives both eager to do their part and unsure of where to start. A few months ago, I joined a panel — including Professor Andy Hardy, Chief Executive, UHCW; Adam Sewell-Jones, Chief Executive, ENHT; and Dr. Gary Kaplan, former Virginia Mason Chairman and CEO — to share insights with 150 leaders from across the NHS England system and learn more about...
Bringing NHS Impact to Life: What Executives Can...
Recent Blog Posts
Case Study | Surgical Setup Reduction Improves...

To be financially viable, a hospital’s operating rooms (ORs) must keep quality and utilization high and expenses low. It’s critical to plan ahead, be prepared, and...

What is the Virginia Mason Production System...

In 2002, at the start of a journey to provide the perfect patient experience, Virginia Mason created the Virginia Mason Production System® (VMPS), a lean management...

How Does Standard Work Lead to Better Patient...

We’re hurting people in health care more than we think. Providers and other health care specialists frequently balance the art and the science of medicine. While...

What Is Lean Healthcare?

Applying Lean to healthcare The concept of Lean management is often misunderstood when it’s applied to healthcare. For example, some see Lean as a euphemism for...

Leadership “Unlearning”: A New Requirement for...

Creating a culture of continuous improvement in healthcare requires radical change, starting with the way we lead. However, old habits and lessons learned over many...

5 Tactics to Break Down Silos and Support...

The Challenge: Inefficiencies continue to plague healthcare due to silos that harm morale, financial performance, and patient experience What are silos? ...

What Is Heijunka in Health Care?

“Heijunka” is a Toyota Production System term defined as production leveling or smoothing. Our experience at Virginia Mason and in our work with health care clients...

Identifying the Seven Wastes to Build a Lean...

Start Your Healthcare Improvement Journey with This Lean Fundamental Imagine a healthcare organization where employees lack the training and tools to be successful...

Healthcare Transformation Can’t Wait: 3 Lessons...

The Covid-19 pandemic has exacerbated longstanding challenges with patient care and staff engagement in our industry. As leaders, we must look honestly and humbly...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...