Quality and Safety (2)


An andon — introduced by Toyota and used with great success in manufacturing, health care, retail and other industries—is a tool that signals a person or a team that there’s an abnormality or defect in a process. It can be a visual cue, an auditory cue or a process. It’s one way to gain immediate awareness of a problem and fix it in real time. Preventing defects from reaching the patient At Toyota, the original andon was a cord...
How Can Andons Improve Patient Safety?
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Selected Resources

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