Quality Improvement (4)


An interview with Rosemary King, faculty member at Virginia Mason Institute In your career as the first director of the Kaizen Promotion Office at Virginia Mason, and then a clinical director of perioperative services, how has lean work made a difference to improve patient care? RK: Soon after we started our lean journey, more than fifteen years ago, Virginia Mason was taking on the translation of the Toyota Production System to...
How Can Standardizing Surgery Tools Prevent...
Recent Blog Posts
The Best Way to Approach Never Events

An interview with Ellen Noel, faculty member at Virginia Mason Institute When you think of never events, what’s the first thing that comes to mind? EN: I look at...

Is It Possible to Fix Broken Systems and...

For health care organizations everywhere, patient safety is a top concern. But how can an organization go from being vigilant about safety to actually fixing the...

Pain Huddle Leads to Less Medication, Lower...

From the front line to the boardroom, nurses are a valuable resource in solution-oriented health care. Their unique professional training and their role as...

Implementing a Real-Time Visual Monitoring System...

Problem Like so many other hospitals and medical groups, Virginia Mason grappled with how to help clinicians improve their performance. Typically, physicians...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...