Quality Improvement (2)


NHS Impact is taking root across the nation’s trusts and practices, with many executives both eager to do their part and unsure of where to start. A few months ago, I joined a panel — including Professor Andy Hardy, Chief Executive, UHCW; Adam Sewell-Jones, Chief Executive, ENHT; and Dr. Gary Kaplan, former Virginia Mason Chairman and CEO — to share insights with 150 leaders from across the NHS England system and learn more about...
Bringing NHS Impact to Life: What Executives Can...
Recent Blog Posts
What is the Virginia Mason Production System...

In 2002, at the start of a journey to provide the perfect patient experience, Virginia Mason created the Virginia Mason Production System® (VMPS), a lean management...

How Does Standard Work Lead to Better Patient...

We’re hurting people in health care more than we think. Providers and other health care specialists frequently balance the art and the science of medicine. While...

Healthcare Transformation Can’t Wait: 3 Lessons...

The Covid-19 pandemic has exacerbated longstanding challenges with patient care and staff engagement in our industry. As leaders, we must look honestly and humbly...

Dr. Gary Kaplan on the recent Warwick Business...

A new way of working within the healthcare system is possible Our industry grapples with extraordinary challenges today. We see and feel them every day as we...

Systematizing Equity: How Healthcare...

Race, income and other social factors have a profound effect on patient health. A growing wave of research and public awareness is moving healthcare organizations...

Terrible Tragedy — and Powerful Legacy — of...

“Our board said that if we cannot ensure safety of our patients we shouldn’t be in business.” – Cathie Furman, RN The course of history for Virginia Mason was...

Learning Through Crisis: After Action Review and...

Our healthcare partnerships across the globe have afforded us a broad and relevant perspective on how diverse healthcare systems have responded to the challenges of...

Embracing Virtual Facilitation to Remove...

In the COVID-19 pandemic era, healthcare organizations around the world are finding themselves scratching their heads about how to practice continuous improvement,...

How a Culture of Improvement Powered Health...

Organizations across the NHS have had to make fast and drastic changes in response to COVID-19. Yet two health systems have been particularly effective at adapting...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake Proofing in Ambulatory, Procedural, and ...

Mistake Proofing in Ambulatory, Procedural, and ...

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Mistake Proofing in Ambulatory, Procedural, and Inpatient Care

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Culture of Care

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Bridge to Excellence with Three Rivers Hospital

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...