Quality Improvement (3)


As we face the ongoing challenges in responding to the COVID-19 crisis, we continue to be inspired by how our clients and partners are meeting this pandemic head-on—providing fearless care to patients during a very difficult time. We’d like to thank you for everything you are continuing to do in order to put patients first and provide care while keeping your team members safe. The ongoing COVID-19 crisis has challenged...
Improving Through Crisis: Deploying Improvement...
Recent Blog Posts
Responding to Crisis at Virginia Mason

A Message from Our Executive Director, Sarah Patterson You are in our thoughts as we hear about the incredible efforts that are underway in your organizations in...

How to Create a Pathway to Better Patient Care –...

As CEO of a major health system, I’ve seen value-based care turn the axiom “you get what you pay for” on its head. If you would have asked me whether that adage...

Empowering teams to identify and address sepsis,...

Virginia Mason staff members share their experiences implementing the Sepsis Power Hour protocol Sepsis is a factor in one out of every two to three hospital deaths...

How Eliminating Wasteful Processes Helped a Team...

An interview with Megan McIntyre Why is waste elimination so important to delivering quality care? MM: Waste elimination is essential to the Virginia Mason...

Removing Muda From Daily Work

“Muda” is a Japanese term that, when considered in health care, describes wasteful aspects of processes that add no value for the patient. At Virginia Mason, we use...

Eliminating Waste and Providing Value to Patients...

Virginia Mason has worked with the Dr. Robert Bree Collaborative to provide greater value for patients through the use of evidence-based care bundles, which map out...

Sustaining Improvements to Patient Safety

A couple years ago, we reported on the innovative lean work of Virginia Mason’s VTE Therapeutics Committee and the accomplishments of all the leaders, providers and...

Eliminating Waste to Improve Decontamination and...

An interview with Celeste Derheimer, Senior Partner at Virginia Mason Institute Why is recognizing waste so important to health care? CD: Health care staff often...

How Lean Health Care Improves Quality, Values...

The best health care ensures that every aspect of every process is in the best interest of patients. At Virginia Mason, we know that by empowering teams to remove...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...