Lean Management (6)

Performance Improvement | Lean Management

How Can You Spread Standard Work Successfully?

It’s official. Your small team in primary care has developed new standard work and your team’s clinicians and staff members have been trained. When you’ve measured the work at 30, 60 and 90 days, the results are exceeding expectations. But spreading it throughout your clinic and the organization’s other clinics is daunting. You want to improve patient care and safety in larger numbers, but how can you make sure it will work at the...

Recent Blog Posts

Category

Capturing the Patient Voice

May 02, 2015 | Cathie Furman

What if You Knew Exactly What Your Patients Were Thinking or Feeling? Millions of patients seek medical care in the United States each day. Capturing the stories...

Change Management | Performance Improvement | Lean Management | Leadership Development

How Can My Organization Use Daily Management to Create a Culture That Puts Patients First?

March 18, 2015 | Rhonda Stewart

For leaders who want to make progress in improvements across an organization, the challenge can seem insurmountable. How can you get executives, providers and staff...

Using the Nemawashi Gauge to Guide Improvement in Patient Safety

February 01, 2015 | Celeste Derheimer

A culture in support of safety is inextricably linked to a culture where continuous improvement thrives. Leaders drive values, values drive behaviors, and the...

Lean Management | Provider Burnout | Optimizing Flow

The Beauty of Intrinsic Motivation

December 31, 2015 | Virginia Mason Institute

“For me, leadership here is a vocation and I think that’s true for many of us.” – Charleen Tachibana, RN A lot has been written lately about burnout among health...

Performance Improvement | Lean Management

Cutting Cost of Care While Improving Quality

December 17, 2014 | Virginia Mason Institute

“From my perspective, we all have a common purpose, and that is to return healthy and satisfied employees to work faster and more affordably.” Robert Mecklenburg,...

Performance Improvement | Lean Management

Using Lean Ideas in Our Everyday Work

January 30, 2013 | Virginia Mason Institute

“The most common types of Everyday Lean Ideas involve shaving time off a process. And when you think about the cost in health care one of our most valuable...

Lean Management | Strategic Leadership | Leadership Development

Are Your Leaders, Doctors and Board Members Aligned With Your Organization’s Mission?

June 13, 2012 | Virginia Mason Institute

“The compact serves to ensure alignment with a shared vision.” – Diane Miller At Virginia Mason, the physician compact has been crucial to the organization’s...

Performance Improvement | Lean Management

The Waste Epidemic: How Do You Deal With It in Your Organization?

April 18, 2012 | Virginia Mason Institute

“It works. It’s sustainable. It’s continuous.” – Carolyn Corvi Carolyn Corvi spent 34 years in manufacturing commercial aircraft at Boeing, where she served as...

...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...