Lean Management (5)
An interview with Cathie Furman, executive faculty member at Virginia Mason Institute When you’re doing lean work, how do you measure ROI? CF: That’s a question we...
A value stream map is a visual depiction of a process from a request for a product or services through delivery. At Virginia Mason, we depict this process not from...
The best health care leaders are always looking for ways to increase quality and run their business more efficiently. To understand their business, they need to...
When you think about costs in health care, what costs do you think are hurting us the most? EN: To me, the cost of a broken care system to patients and families is...
What is a value stream? A value stream is an improvement philosophy, a systemic way of thinking about the flow of delivering quality health care. Providing value to...
What health care leaders can do to reduce the number of medical errors in their organization: It starts with culture. A culture of empowerment enables an...
As a physician and teacher of lean health care methods and tools, I’m often part of conversations with my peers about where the future of health care is going....
3P – Production Preparation Process, a five-day event in which a team focuses on building a production system for a new plant, process or product. 5S – A strategy...
An Interview with Robert Mecklenburg, MD, Center for Health Care Solutions, Virginia Mason Institute In Harvard Business Review’s article “The Employer-Led Health...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Why a Midwest Health System Went to Virginia ...
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Why a Midwest Health System Went to Virginia Mason Institute for Help
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...