Lean Management (5)
An interview with Marlon Borbon, partner at Virginia Mason Institute In your work with clients, what do you see as the key to improving financial capacity? MB: I’ve...
When I talk with health care leaders about lean improvement work, I’m often asked, “How much should I expect to receive as a return?” At Virginia Mason, we don’t...
An interview with Cathie Furman, executive faculty member at Virginia Mason Institute When you’re doing lean work, how do you measure ROI? CF: That’s a question we...
A value stream map is a visual depiction of a process from a request for a product or services through delivery. At Virginia Mason, we depict this process not from...
The best health care leaders are always looking for ways to increase quality and run their business more efficiently. To understand their business, they need to...
When you think about costs in health care, what costs do you think are hurting us the most? EN: To me, the cost of a broken care system to patients and families is...
What is a value stream? A value stream is an improvement philosophy, a systemic way of thinking about the flow of delivering quality health care. Providing value to...
What health care leaders can do to reduce the number of medical errors in their organization: It starts with culture. A culture of empowerment enables an...
As a physician and teacher of lean health care methods and tools, I’m often part of conversations with my peers about where the future of health care is going....
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake Proofing in Ambulatory, Procedural, and ...
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Mistake Proofing in Ambulatory, Procedural, and Inpatient Care
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...