Performance Improvement (4)
It’s official. Your small team in primary care has developed new standard work and your team’s clinicians and staff members have been trained. When you’ve measured...
For leaders who want to make progress in improvements across an organization, the challenge can seem insurmountable. How can you get executives, providers and staff...
A culture in support of safety is inextricably linked to a culture where continuous improvement thrives. Leaders drive values, values drive behaviors, and the...
“From my perspective, we all have a common purpose, and that is to return healthy and satisfied employees to work faster and more affordably.” Robert Mecklenburg,...
“The most common types of Everyday Lean Ideas involve shaving time off a process. And when you think about the cost in health care one of our most valuable...
“It works. It’s sustainable. It’s continuous.” – Carolyn Corvi Carolyn Corvi spent 34 years in manufacturing commercial aircraft at Boeing, where she served as...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Why a Midwest Health System Went to Virginia ...
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Why a Midwest Health System Went to Virginia Mason Institute for Help
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...