Mary McClinton, 69, arrived at Virginia Mason Medical Center one day in November 2004 for a complex but routine procedure. She had been diagnosed with a brain...
How Virginia Mason became one of the first hospital systems to use the Toyota Production System for healthcare Welcome to our blog miniseries: Transforming...
Defining kanban In Japanese, the term kanban means “visual signal” or “card.” At first glance, it’s hard to believe that a process perfected in a supermarket chain...
Is your team of great leaders a great leadership team? In the latest episode of Better Never Stops, join VMI’s Associate Executive Director Brenda McLeod and three...
When we think about what leads to positive patient outcomes, we often focus on medical advancements, skilled providers, and cutting-edge treatments. But one of the...
Globally, about 10% of patients are harmed during the process of receiving healthcare, according to the World Health Organization (WHO). If that statistic isn’t...
Virginia Mason Institute’s mission is to help healthcare organizations create and sustain cultures of high reliability and high performance. LEAP (Learn,...
Originally published on NHS Providers. NHS IMPACT articulates a detailed vision for quality improvement across the NHS. The task of mobilising that vision, however,...
Article originally featured on HSJ. By Wendy Korthuis-Smith, Ed.D. Psychological safety holds unparalleled significance in healthcare. It is the shared belief that...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Why a Midwest Health System Went to Virginia ...
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Why a Midwest Health System Went to Virginia Mason Institute for Help
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...